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  • Ming Zhang
The Dopamine Dilemma: Beating Pet Obesity with Low-Calorie Training Treats in the US
Struggling to balance effective training with your dog's waistline? Discover how US pet parents are using low-calorie, human-grade treats to...

FAQs

FAQs

Where are Pawmate treats made, and are they safe for my dog?

Safety is our absolute #1 priority! Ourpremium human-grade dog treatsare ethically crafted in our state-of-the-art,FDA-registered facilitylocated in China. We proudly maintain strict USA safety and quality control protocols. Every single batch is rigorously lab-tested to ensure it is free from mystery fillers, artificial preservatives, or harmful additives before it ever ships to your home inTexas,California, or anywhere else across the country. Transparency is our promise to you and your fur baby.

I want long-lasting chews, but I don't want to feed dangerous leathers. What do you recommend?

We completely agree! We never use harsh, indigestible leathers in our products. If you are looking forfully digestible dog chews for heavy chewers, our chicken-wrapped sweet potato rings and beef cartilage sticks are the perfect solution. These durable treats use natural, highly digestible cores that provide a safe, satisfying crunch. They are fantasticnatural dog dental chewsthat help scrape away plaque, perfect for keeping your dog quietly occupied during freezingChicagowinters or rainy indoor days.



My dog has a sensitive stomach and food allergies. Are your treats suitable for them?

Absolutely! We know how tough it is to shop for allergy-prone pups. We highly recommend our single-ingredient options, such as thepure freeze-dried duck treatsand ourOmega-3 rich cod skin twists. These are some of thebest hypoallergenic dog treats for sensitive stomachson the market. They are naturally grain-free and gluten-free, providing a clean protein boost whether you are hiking the trails inDenver, Coloradoor taking a walk around the block.


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Are your treats soft enough for senior dogs or young puppies?

Yes, we cater to teeth of all ages! If your dog needs a softer bite, ourhuman-grade chicken sausagesandpeanut butter dog biscuitsare incredibly tender and easy to chew. Because they can be effortlessly broken into tiny pieces, local trainers inPortland, Oregonconstantly recommend them as theultimate high-value puppy training treatsfor positive reinforcement obedience classes.

How fast is your shipping, and do you offer free delivery?

We know your dog is waiting by the window for the delivery truck! We process all orders within 1-2 business days. For domestic shipping across the lower 48 states—from the sunny dog parks ofMiami, Floridato the coffee shops ofSeattle, Washington—standard delivery typically takes 3-5 business days. Best of all, we love to spoil our pack members: you getfree shipping on all natural pet supply orders over $50!

Free Shipping

On Orders ¥50+

FREE RETURNS

And no hassles within 28 days.

SHIPS FAST

Ships fast from our U.S. warehouse.